Solving tomorrow's problems today.
Pratik is an internationally experienced management consultant focused on helping governments, non-profits, and FTSE100 companies solve their most challenging strategy and customer experience issues.
His experience includes over five successful years at Ernst & Young, working as part of their Strategy & Customer Experience team, as well as a stint at the programme management startup, Gate One.
He has embraced the opportunity to work with some of the world's most prestigious clients to help them launch new products, improve their customer experience, review their existing strategy and business plans, and understand how they compete in a business environment that is in constant flux.
Pratik is passionate about helping his clients proactively anticipate and react to changing market conditions, ensuring they have the right tools, personnel and focus to continue to succeed well into the future. He is a naturally collaborative problem solver, who looks to utilise everyone's skills in reaching elegant solutions to his client's biggest problems.
Contact
☎ CONTACT
pratikvats@gmail.com
07917 776 284
➤ LOCATION
Greenwich, London
Office Hours
Monday - Friday
9AM - 6PM
Areas of Practice
1. Corporate Strategy
Helping companies to define their long-term strategic goals, explore new areas to enter, and optimise their existing business units, with an emphasis on translating ambition into action.
2. Growth strategy
Developing growth strategies by benchmarking existing operations, and assessing organic and inorganic options to capture market share in new segments and geographies.
3. Competitor & Industry Research
Rigorous analysis of competitor and industry trends to understand market positioning, relative strengths and weaknesses, key cost and profitability drivers, and opportunities for future investment.
4. Business Case Development
Testing, refining and developing business case assumptions against best practice and industry data to develop robust plans to successfully launch new products and services.
5. Innovation Maturity Assessment
Working with companies to gauge their current innovation status, identify gaps in performance, and develop a roadmap to achieving the right innovation solutions for their business.
6. Digital Maturity Assessment
Aiding companies to identify gaps in their digital capabilities, prioritising areas for future development, and measuring maturity over time to understand progress against agreed goals.
7. Innovation Workshops
Engaging a broad gamut of clients and staff to rapidly generate and qualify ideas for new business ventures that embrace their strengths and expertise, but move beyond existing offerings.
8. New product development
Identifying market whitespaces as part of the co-development and incubation of new products and services to help companies continue to compete in challenging economic conditions.
9. Customer Experience Design
Assessing the efficacy and delight of existing customer interactions to identify areas for improvement through the use of customer journey maps, customer personas and user interviews.
10. Omni-channel Strategy
Developing coherent omni-channel strategies that enhance both customer experience and loyalty, and offers scope for potential cost savings through the reallocation of funding.
11. Cost Reduction
Assessing company functions against key industry metrics to identify areas which may benefit from consolidation, reorganisation or outsourcing in order to remove both complexity and cost.
12. Programme Management
Design, implementation and management of complex programmes from initial initiation, through to regular reporting, stakeholder communications, driving milestones and project close.
